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Nova LifeSpace
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Chennai · On-site · Oct 26
1 open role0 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
Roles and Responsibilities
Responsibilities
- Checking Customer mails and revert the queries, send a receipt towards the payments
- Handling calls (In bond & out bond) regarding with the customer queries, agreement signing, payments & site updates
- Send a welcome mail to the new customer and preparing agreement for the new bookings
- Meet the walk-in customer for their various needs (Agreement signing, payment and clarifications with the projects)
- Coordinate with the accounts team for confirming the payment which the made through online
- Preparing bank documents for the customer to process the bank loans
- Uploading documents online for the registration and get an appointment & help them to make the registration payments online
- prepare registration documents print and Coordinate with customer and a vendor to complete the registration hassle free
- Coordinate with the bankers and get update regarding the status of the loan and disbursements
- Send a reminder mail to the customer for the payments and follow them
- Send Progress photos of the construction to the customer periodically and keep the customers update
- Sending Demand notes to the customer towards the stage achieved and making calls to the customer for payment disbursements
- Helping the customer to make the TDS payment towards their flat bookings
- Sending mails to the customer regarding post handing over activities
- Sending Greetings on the occasions likes Diwali, Pongal & new years to the customers
- Updating the customer regarding the site progress and send project updates
- Sending a formal letter to the customer for handing over and make them to get the keys collected and coordinate with them for performing House Warming
- Evaluate the yearly activities and fixing targets on collections for the upcoming year
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Job application FAQ
Last updated 6 November 2026
- How do I apply for Customer Care at Nova LifeSpace?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Nova LifeSpace may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Care role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Care remote or on-site in Chennai, Tamil Nadu?
- This listing is marked on_site with location Chennai, Tamil Nadu. Confirm details on the job description before applying.
- What skills matter for this Customer Care role at Nova LifeSpace?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.