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MD Jafrul Molla
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Mumbai · On-site · 2 hours ago
1 open role1 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
MD Jafrul Molla is seeking a friendly, detail-oriented Part-Time Customer Service Representative in Mumbai, Maharashtra, India.
Responsibilities
- Respond promptly and accurately to customer inquiries by phone, email, and chat.
- Provide product information, assist with order tracking, and resolve customer issues.
- Record customer interactions and maintain accurate information in the company database.
- Coordinate with colleagues to support efficient processes and clear communication.
- Help develop customer service policies and procedures.
- Identify ways to improve the customer experience and recommend enhancements.
- Participate in training to strengthen service skills and product knowledge.
Qualifications
- High school diploma or equivalent.
- Excellent written and verbal communication skills.
- Proficiency with customer service software and tools.
- At least one year of customer service experience is preferred.
- Strong problem-solving skills and a customer-first approach.
- Ability to work independently and collaboratively.
- Employer: MD Jafrul Molla
- Job type: Part-time
- Location: Mumbai, Maharashtra, India
- Work arrangement: On-site; not remote eligible
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Job application FAQ
Last updated 6 November 2026
- How do I apply for Part-Time Customer Service Representative in Mumbai, India at MD Jafrul Molla?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. MD Jafrul Molla may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Part-Time Customer Service Representative in Mumbai, India role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Part-Time Customer Service Representative in Mumbai, India remote or on-site in Mumbai, Maharashtra?
- This listing is marked on_site with location Mumbai, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Part-Time Customer Service Representative in Mumbai, India role at MD Jafrul Molla?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.