NTT DATA Global Delivery Services Ltd
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Tamil Nadu · Remote · 1-4 Yrs · Nov 2
Information Technology Support Services · 10000+ Employees · Tokyo, Japan
About NTT DATA At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow. Disclaimer: NTT DATA does not charge any fees at any stage of the recruitment process and does not authorize any third-party suppliers to solicit payments from potential candidates.
Hiring: Engineering, Customer support and operations
What employees say
+ good work life balance good management (also depends on client)
− compensation and other perks, increment is less
More reviews on the company profile.
Interview experience · Managed Services Engineer
2 technical rounds, 1 HR round , theory based questions half , practical questions half easy - moderate questions, there was requirement for fortinet and zscaler L2 support and hybrid / on site not sure, Have certific
Average difficulty · Bengaluru · 1,310 reports
More interview insightsJob description
Overview
Business Support Associate "At NTT DATA, we know that with the right people on board, anything is possible.
Qualifications
- Candidate should have a minimum of 2+ years’ experience in Chat support that required you to work regularly scheduled shifts.
- Possesses excellent verbal and written communication skills.
- Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
- 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting.
- Typing speed of 35 wpm.
- Ready to work in complete night shifts.
- Any Graduation with English as a compulsory subject.
- Ability to sit at a desk/remote for extended periods.
- Proficient with MS Office suites and leading CRM tools such as Salesforce.
Nice to have
- Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims.
- Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements.
- Additionally, resources may have to do overtime basis business requirement.
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Job application FAQ
Last updated 6 November 2026
- How do I apply for Business Support Associate - Customer Service (Chat/Email) in Insurance at NTT DATA Global Delivery Services Ltd?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. NTT DATA Global Delivery Services Ltd may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Business Support Associate - Customer Service (Chat/Email) in Insurance role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Business Support Associate - Customer Service (Chat/Email) in Insurance remote or on-site in Tamil Nadu?
- This listing is marked remote with location Tamil Nadu. Confirm details on the job description before applying.
- What skills matter for this Business Support Associate - Customer Service (Chat/Email) in Insurance role at NTT DATA Global Delivery Services Ltd?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.