Thermo Fisher Scientific
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Bengaluru · On-site · 1-4 Yrs · Oct 28
Biotech & Pharmaceuticals · 10000+ Employees · Waltham, US
As the world leader in serving science, we empower our people to advance innovative technologies, develop meaningful solutions, and build rewarding careers. With annual revenue of approximately $40 billion and the largest investment in R&D in the industry, we give our 100,000 extraordinary minds the resources and opportunities to make significant contributions to the world. Explore the professional possibilities at Thermo Fisher Scientific, and join us.
Hiring: Engineering, Customer support and operations, Marketing
What employees say
+ Great technology stack and learning opportunities. Good exposure to modern automation tools and frameworks.
− I have experienced a significant amount of workplace politics during my 8 months here. At times, I have felt a lack of inclusiveness and found it challenging to feel like a local t
More reviews on the company profile.
Interview experience · Software Automation Tester
Before interview just go through the online questions. Interviewer read out the questions from another screen ask the same. But it's a good one to know some of the topics which which not required in your daily automation
Average difficulty · Bengaluru · 157 reports
More interview insightsJob description
Overview
Work Schedule Third Shift (Nights)
Qualifications
- Minimum 1 year of customer service experience, particularly in SSC/multinational environment preferred
- Government Body award or equivalent certification
- Strong written and verbal communication skills in English; additional European language proficiency highly valued
- Proficient in Microsoft Office applications
- Experience with ERP systems (Oracle/SAP) beneficial but not required - training provided
- Excellent attention to detail and accuracy in data entry and documentation
- Strong problem-solving abilities and capacity to manage multiple priorities under deadlines
- Collaborative with positive attitude and exceptional teamwork skills
- Ability to work independently and take initiative in routine tasks
- Professional judgment and diplomacy in handling customer interactions
- Experience using CRM systems and customer service software preferred
- Ability to adapt to new processes and technologies
- Strong organizational skills and ability to prioritize effectively
- Flexibility to participate in cross-training and support activities as needed
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Job application FAQ
Last updated 7 November 2026
- How do I apply for Customer Service Representative 2 at Thermo Fisher Scientific?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Thermo Fisher Scientific may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Service Representative 2 role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Service Representative 2 remote or on-site in Bengaluru, Karnataka?
- This listing is marked on_site with location Bengaluru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this Customer Service Representative 2 role at Thermo Fisher Scientific?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.