Back to Browse Jobs
Transformplus
Create a free account
One signup unlocks everything for this job:
- See your personalized profile match score
- See the skills this role is missing for you
- Apply to this job and track your application
- Generate an AI cover letter for this role
Hyderabad · On-site · Oct 31
2 open roles0 posted in 7d2 in 30d
Hiring: Customer support and operations
Job description
Overview
We are seeking a dedicated and skilled Customer Service Agent to join our team in Andhra Pradesh.
Responsibilities
- Engage with customers via chat and email to provide timely and accurate responses to their inquiries.
- Assist customers in navigating our services and resolving any issues they may encounter.
- Maintain a high level of professionalism and empathy while communicating with customers.
- Document customer interactions and feedback to improve service quality.
- Collaborate with team members to enhance the overall customer experience.
- Stay updated on product knowledge and company policies to provide informed support.
Qualifications
- Strong communication skills in Hindi and English.
- Experience in non-voice processes, particularly in chat and email support.
- Ability to handle multiple tasks and prioritize effectively.
- A customer-centric mindset with a passion for helping others.
- Familiarity with blended processes is a plus.
Strengthen your match score
Free PRACTICE assessments add verified skill signals that can boost how roles rank for you — optional, not required to browse or apply.
Sign up — start free PRACTICE →Want match scores and deeper insight? Create a free candidate profile
Job application FAQ
Last updated 7 November 2026
- How do I apply for Customer Service Agent at Transformplus?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Transformplus may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Service Agent role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Service Agent remote or on-site in Hyderabad, Telangana?
- This listing is marked on_site with location Hyderabad, Telangana. Confirm details on the job description before applying.
- What skills matter for this Customer Service Agent role at Transformplus?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.