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Mars Consultancy Firm
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Mumbai · On-site · Oct 10
1 open role0 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
We are seeking a dedicated and skilled Customer Service Representative specializing in Technical Support to join our team in Maharashtra.
Responsibilities
- Provide high-quality customer service and technical support to clients via voice communication.
- Maintain a positive and skilled demeanor while interacting with customers.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Stay updated on product knowledge and service offerings to provide accurate information to customers.
Qualifications
- Strong customer service orientation with a focus on client satisfaction.
- Excellent communication skills, both verbal and written.
- Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.
- Technical aptitude to understand and resolve customer issues related to utility services.
- Flexibility to work in US shifts as required.
- If you are passionate about helping customers and have the skills to provide top-notch technical support, we encourage you to apply for this exciting prospect. Join us in delivering exceptional service and making a difference in our customers' experiences. .
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Job application FAQ
Last updated 7 November 2026
- How do I apply for Customer Service Representative Technical Support Mumbai (India) at Mars Consultancy Firm?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Mars Consultancy Firm may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Service Representative Technical Support Mumbai (India) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Service Representative Technical Support Mumbai (India) remote or on-site in Mumbai, Maharashtra?
- This listing is marked on_site with location Mumbai, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Customer Service Representative Technical Support Mumbai (India) role at Mars Consultancy Firm?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.