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Unicrete Building Solutions India Pvt Ltd
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Delhi · On-site · 1-4 Yrs · Oct 14
1 open role0 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
Job Title: Customer Support Executive Company: Unicrete Building Solutions India Pvt. Ltd. Location: Kirti Nagar, Delhi (Blue Line) Experience Required: 1–2 Years Qualification: Graduation (Mandatory) Working Days: Monday to Saturday Working Hours: 10:00 AM to 6:30 PM
Responsibilities
- Handle incoming customer calls and respond to queries regarding products, pricing, orders, and other requirements.
- Manage the IndiaMART portal, respond to enquiries, and follow up with potential customers.
- Make outbound calls to prospective customers to generate leads and drive sales growth.
- Manage enquiries received through IndiaMART and other online business portals.
- Follow up with leads, share product details and quotations, and coordinate with the sales team to convert enquiries into orders.
- Maintain records of customer interactions, leads, follow-ups, and sales enquiries.
- Ensure timely responses to customers and maintain good customer relationships.
Qualifications
- Qualification: Graduation (Mandatory)
- Working Days: Monday to Saturday
- Working Hours: 10:00 AM to 6:30 PM
- We are looking for a proactive and customer-oriented Customer Support Executive cum Telecaller to handle customer queries, manage the IndiaMART portal, and generate sales opportunities through telecalling and online business portals.
- Good communication and telecalling skills.
- Basic computer knowledge and proficiency in MS Excel.
- Experience in handling IndiaMART or other online B2B portals will be preferred.
- A customer-focused approach with the ability to follow up on leads and support sales growth.
Benefits
- Cell phone reimbursement
- Paid sick time
- Provident Fund
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Job application FAQ
Last updated 7 November 2026
- How do I apply for CSE (Customer Support Executive) at Unicrete Building Solutions India Pvt Ltd?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Unicrete Building Solutions India Pvt Ltd may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this CSE (Customer Support Executive) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is CSE (Customer Support Executive) remote or on-site in Delhi?
- This listing is marked on_site with location Delhi. Confirm details on the job description before applying.
- What skills matter for this CSE (Customer Support Executive) role at Unicrete Building Solutions India Pvt Ltd?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.