Airtel
Create a free account
One signup unlocks everything for this job:
- See your personalized profile match score
- See the skills this role is missing for you
- Apply to this job and track your application
- Generate an AI cover letter for this role
Mysuru · On-site · 0-3 Yrs · Oct 24
Telecommunications Services · 10000+ Employees · New Delhi, India
Airtel was founded to provide global connectivity and unlock endless opportunities. Our organization embodies a unique blend of energy, innovation, creativity, dedication, scale, and ownership, all aimed at being limitless. At Airtel, we strive to go beyond our duties to create impactful solutions for our consumers. Our team is highly skilled and constantly growing, actively developing infrastructure to introduce cutting-edge technologies like 5G, IoT, IQ, and Airtel Black. We have successfully launched 5G services in over 5,000 cities and towns nationwide, with 10 million unique customers on the 5G network nationally. Airtel Black is another convenient consumer service that provides combined billing for family and friends under a single bill. We also offer enterprise solutions, including national and international long-distance services for carriers. With a subscriber base exceeding 574 million as of 2023, we are committed to delivering effective products that contribute to the realization of a 'Digital India', enabling millions of individuals to connect and thrive for a brighter future. Our presence spans 7,915 census and 802,577 non-census towns and villages, covering almost 96% of the country's population with 388,726 Rkms of optical fiber and an extensive distribution network of 1.2 million outlets. We've also implemented conservation initiatives that have saved 14,676 MWh of electricity, 4412 tonnes of paper through our e-bill initiatives, and recycled 3330 tonnes of e-waste. At Airtel, we believe in taking early ownership, delivering quality, and experimenting with various career paths to boost our trajectories and gain valuable insights into the business, making us the best in the industry. We are committed to creating the ultimate experience for our consumers while maintaining an ecological balance in the world.
Hiring: Engineering, Customer support and operations
What employees say
+ Good atmosphere of the office
− Not as such cons for it
More reviews on the company profile.
Interview experience · Software Development Engineer (SDE)
Campus placement, it was really bad - the interviewers stretched my interview for 2 hours honing me with questions unrelated to the jd - and ultimately did not take me to the next round. I think the interview process sel
Average difficulty · Gurgaon, Haryana · 787 reports
More interview insightsJob description
Overview
We are looking for a Email & Chat Support Executive to join our team at AIRTEL.
Responsibilities
- Handle customer calls in a professional and efficient manner
- Address customer queries, concerns, and complaints with a problem-solving approach
- Maintain accurate records of customer interactions and follow-ups
- Provide timely and relevant information to customers to resolve their issues
- Work collaboratively with other teams to escalate and resolve complex issues
- Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
- It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
Verify General for this role
Free PRACTICE for General adds a verified skill signal that can boost how roles like this rank for you — optional, not required to browse or apply.
Sign up — verify General free →Want match scores and deeper insight? Create a free candidate profile
Job application FAQ
Last updated 7 November 2026
- How do I apply for Email & Chat Support Executive at Airtel?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Airtel may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Email & Chat Support Executive role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Email & Chat Support Executive remote or on-site in Mysuru, Karnataka?
- This listing is marked on_site with location Mysuru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this Email & Chat Support Executive role at Airtel?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.