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NosNia.ai
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Ahmedabad · On-site · 5 days ago
2 open roles1 posted in 7d2 in 30d
Hiring: Customer support and operations
Job description
Overview
Nosnia.ai is an AI-powered SaaS platform that helps businesses automate communication, generate leads, and improve customer engagement through WhatsApp and omnichannel solutions.
Responsibilities
- As a Customer Support Executive, you will be responsible for assisting customers, resolving their queries, providing product guidance, and ensuring a smooth customer experience. This role is ideal for freshers who possess strong communication skills and a willingness to learn.
- Handle customer queries via chat, email, WhatsApp, and calls.
- Understand customer concerns and provide timely resolutions.
- Assist customers in using the Nosnia.ai platform effectively.
- Escalate technical or product-related issues to the relevant teams.
- Maintain accurate records of customer interactions and follow-ups.
- Ensure customer satisfaction through professional communication.
- Coordinate with internal teams for issue resolution.
- Provide basic product demonstrations and guidance when required.
- Position: Customer Support Executive
- Experience: Fresher
- Job Type: Full-Time
- Location: Ahmedabad (Work From Office)
Qualifications
- Excellent verbal and written communication skills.
- Strong problem-solving and customer-handling abilities.
- Basic computer and internet knowledge.
- Ability to learn new software and technologies quickly.
- Positive attitude and customer-centric approach.
- Good organizational and time management skills.
- Any Graduate (Freshers can apply).
- Experience in customer service, telecalling, or support roles will be an added advantage.
- Familiarity with CRM tools is a plus.
Benefits
- Opportunity to work with a fast-growing AI SaaS company.
- Learning and career growth opportunities.
- Exposure to customer success and technology platforms.
- Supportive and collaborative work environment.
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Job application FAQ
Last updated 8 November 2026
- How do I apply for Customer Support Fresher at NosNia.ai?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. NosNia.ai may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Support Fresher role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Support Fresher remote or on-site in Ahmedabad, Gujarat?
- This listing is marked on_site with location Ahmedabad, Gujarat. Confirm details on the job description before applying.
- What skills matter for this Customer Support Fresher role at NosNia.ai?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.