Overview

We are seeking an experienced Senior Manager – HR & Talent Acquisition to lead talent acquisition, HR operations, workforce planning and recruitment team management.

Responsibilities

• Develop and implement talent acquisition strategies aligned with business growth and workforce requirements.
• Manage end-to-end recruitment for IT and non-IT positions, from requirement gathering and sourcing to selection, offer negotiation and onboarding.
• Lead technology recruitment across Java, .NET, Python, AI/ML, Data Engineering, Cloud, DevOps, Salesforce, ServiceNow, SAP, Cybersecurity and other technology domains.
• Develop workforce plans and maintain talent pipelines for critical and niche technology skills.
• Lead, mentor and manage recruitment teams, monitor productivity and ensure recruitment targets are achieved.
• Establish and monitor recruitment SLAs, time-to-hire, quality of hire and hiring conversion rates.
• Partner with senior management, hiring managers and business stakeholders to understand hiring needs and resolve recruitment challenges.
• Oversee HR operations, employee onboarding, offboarding, employee records and HR policy implementation.
• Support employee engagement, performance management and retention initiatives.
• Ensure compliance with HR policies, employment documentation and confidentiality requirements.
• Use ATS platforms, recruitment analytics and automation tools to improve recruitment efficiency.
• Prepare recruitment dashboards and reports covering open positions, submissions, interviews, offers, joiners and recruiter performance.

Qualifications

• fast-paced environment.
• Strong experience in HR management and end-to-end talent acquisition.
• Proven experience in IT and technology recruitment across multiple skill domains.
• Experience managing, mentoring and developing recruitment teams.
• Strong workforce planning, sourcing strategy and talent pipeline development skills.
• Experience managing recruitment SLAs, hiring targets and recruitment performance metrics.
• Good understanding of HR operations, employee lifecycle management and compliance.
• Excellent communication, leadership, negotiation and stakeholder management skills.
• Strong analytical, organisational and problem-solving abilities.
• Recruitment SLA achievement and time-to-fill.
• Quality of hire and offer-to-joining conversion.
• Recruitment team productivity and target achievement.
• Talent pipeline development and sourcing effectiveness.
• Employee onboarding and retention.
• HR operational efficiency and compliance.
• 7–12 years of experience in Human Resources and Talent Acquisition, preferably within the IT consulting or technology services industry.
• Proven experience managing end-to-end recruitment for both technical and non-technical positions.
• Strong experience recruiting across technology domains such as Java, .NET, Python, AI/ML, Data Analytics, Cloud, DevOps, Salesforce, ServiceNow, and SAP.
• At least 3–5 years of experience leading and managing a recruitment team.
• Experience in workforce planning, talent pipeline development, recruitment SLAs, hiring targets, and performance metrics.
• Experience partnering with senior management and hiring managers to meet business hiring requirements.
• Knowledge of HR operations, employee onboarding, and employment compliance.
• Should you not receive any feedback within three (3) weeks of submitting your application, please consider your application unsuccessful.

Education

• Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
• A postgraduate qualification in Human Resources or Business Management would be an added advantage.