Veralto Global
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Bengaluru · Hybrid · 5-8 Yrs · 3 days ago
Machinery Manufacturing · 10000+ Employees · Waltham, US
Veralto is a $5B global leader in essential technology solutions dedicated to creating a safer, cleaner, more vibrant future. Veralto’s Water Quality companies—Aquatic Informatics, ChemTreat, Hach, McCrometer, OTT HydroMet, Sea-Bird Scientific, Trojan Technologies, and XOS—help customers manage, treat, purify, and protect the global water supply, from municipal and wastewater treatment facilities to lakes, rivers, watersheds, and oceans. And our Product Quality and Innovation companies—Esko, Linx, Pantone, Videojet, and X-Rite—help protect the world’s food, medicine, and essentials by enabling customers to track and authenticate the billions of goods that travel the global supply chain every day. When you join a Veralto company, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the water, food, medicine, and other essentials we all rely on, and where you’ll have boundless opportunities to deepen your skillset, pursue your ambitions, and grow your career. Spanning 13 operating companies and 300+ locations across the globe, each of our of 16,000 associates worldwide brings rich backgrounds and diverse perspectives to our business. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way. Learn more about our company and culture at jobs.veralto.com.
Hiring: Engineering, Customer support and operations
What employees say
+ Culture is very good in this organisation
− Nothing to address as such
More reviews on the company profile.
Job description
Overview
Interested in working for an international and diverse company?
Responsibilities
- Lead end-to-end technical implementation and onboarding of customers on the WCRGO platform, ensuring timely go-live and successful adoption.
- Configure workflows, troubleshoot technical challenges, and support customers with integrations and platform-related requirements.
- Provide L1/L2 technical support, investigate complex issues, and drive timely resolution in collaboration with Product and Engineering teams.
- Manage customer transitions from legacy systems and other platforms to WCRGO, ensuring minimal disruption to business operations.
- Conduct technical training sessions, product walkthroughs, and knowledge-transfer sessions for customers and internal teams.
- Identify recurring issues, document solutions, and contribute to improving implementation processes, support documentation, and platform stability.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
- 5-7 years of experience in technical implementation, application support, SaaS delivery, or enterprise software environments.
- Hands-on experience with SaaS platform configuration, workflow management, API integrations, and technical troubleshooting.
- Working knowledge of SQL, REST APIs, JSON, and debugging tools to investigate and resolve technical issues.
- Flexibility to work in shifts, based on business requirements.
- Experience working with ticketing and support platforms such as Zendesk, Jira, ServiceNow, or equivalent tools.
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Job application FAQ
Last updated 13 November 2026
- How do I apply for Technical Implementation and Support Specialist at Veralto Global?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Veralto Global may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Technical Implementation and Support Specialist role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Technical Implementation and Support Specialist remote or on-site in Bengaluru, Karnataka?
- This listing is marked hybrid with location Bengaluru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this Technical Implementation and Support Specialist role at Veralto Global?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.