Petpooja
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Enterprise Software & Network Solutions · 1001 to 5000 Employees · Ahmedabad, India
Established in 2011, Petpooja is the leading SMB SaaS company, serving over 100,000+ clients across India, the Middle East, the UAE, South Africa, and Canada. Our comprehensive restaurant management platform offers end-to-end solutions that streamline front- and back-of-house operations—from billing and inventory to online ordering and multi-location management. Whether it's a single outlet or a chain with 200+ locations, Petpooja empowers restaurants of all sizes with the tools they need to run efficiently. Our clientele includes renowned brands like LaPinoz, Hocco, Chicago Pizza, Beer Cafe, Kailash Parbat, Yum Yum Cha, Giani's, Apsara Ice Cream, and many more. With a presence in over 150 cities and a team of more than 1,000 employees, our mission is to leverage technology to bring structure and scalability to the traditionally unorganised restaurant sector—both in India and globally. We have integrated with over 300 partners such as Zomato, Swiggy, UPI, FreeCharge, HDFC Bank, Yes Bank, Pine Labs, BijliPay, and Mobiquest, and we are globally recognized for implementing cutting-edge machine learning models within the POS ecosystem. Continuing to innovate, Petpooja has recently introduced new vertical solutions for SMBs: Petpooja Payroll – A comprehensive staff management and payroll Management platform Petpooja Tasks – A business-wide task management solution Petpooja Purchase – An AI-powered tool for digitising invoices and automating inventory and ledger processes Petpooja Invoice – A modern point-of-sale system tailored for retail businesses At Petpooja, we are committed to redefining restaurant and retail management through technology—helping businesses scale, streamline, and succeed.
Hiring: Engineering
What employees say
+ It was really good and the management was very kind and people around there was very chill and supportive
− The work was very repetitive and nothing new innovative
More reviews on the company profile.
Interview experience · Data Science Intern
I recently attended a Data Science Intern interview. The interview process was smooth and focused on both technical and problem-solving skills. Questions covered SQL, Python, statistics, data analysis, machine learning b
Difficult difficulty · Ahmedabad · 19 reports
More interview insightsJob description
Overview
Candidates should know the vernacular language.
Qualifications
- Hands-on experience with Windows/Linux/Mac OS environments.
- Hardware and Network Configuration.
- Software Installation and Training.
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
- Role: IT Support - Other
- Industry Type: IT Services & Consulting
- Department: IT & Information Security
- Employment Type: Full Time, Permanent
- Role Category: IT Support
- UG: Any Graduate
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Job application FAQ
Last updated 17 September 2026
- How do I apply for IT Service Desk Support Engineer (Permanent) at Petpooja?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Petpooja may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this IT Service Desk Support Engineer (Permanent) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is IT Service Desk Support Engineer (Permanent) remote or on-site in Mysuru, Karnataka?
- This listing is marked remote with location Mysuru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this IT Service Desk Support Engineer (Permanent) role at Petpooja?
- This is a mid-level IT Service Desk Support Engineer (Permanent) role. Key skills include Remote. Feedback AI highlights matched vs missing skills on your profile after signup.