Overview

Rhombus Power, Inc. delivers AI-powered predictive intelligence in real time for defense and national security organizations worldwide. Our mission-built products— Ambient AI and Guardian— are transforming strategic, operational, and tactical decision-making. By empowering the shift from reactive analysis to proactive, predictive intelligence and decision support, Rhombus Power

Responsibilities

• Deploy and configure Rhombus AI platform across cloud, on-premises, and edge computing environments.
• Partner with customers to understand operational requirements and translate them into successful technical deployments.
• Install, integrate, and validate hardware, networking, and compute infrastructure required to support AI workloads.
• Support the deployment, configuration, maintenance, and monitoring of IT infrastructure across both on-premises and cloud environments, including AWS.
• Assist with site readiness assessments, hardware installation, rack mounting, cable management, and power/network connectivity in accordance with established deployment standards.
• Deploy, monitor, and maintain containerized applications while supporting CI/CD workflows within Docker-based environments.
• Perform routine system monitoring, troubleshoot infrastructure and application issues, and assist with incident management, issue tracking, and basic root cause analysis.
• Support software patching, system upgrades, logging, monitoring, and ongoing maintenance activities for development and production environments.
• Assist with backup verification, disaster recovery testing, restoration activities, and preventive maintenance to ensure system reliability and customer support commitments.
• Serve as an on-site technical liaison between customer stakeholders and internal Engineering, Product, and Data teams to coordinate deployments, communicate progress, and resolve technical issues.
• Maintain technical documentation including deployment reports, installation records, asset inventories, configuration documentation, SOPs, testing results, and operational logs.
• Support system validation, customer acceptance testing (UAT), and post-deployment verification activities.
• Escalate technical risks, blockers, and operational issues to senior team members while providing timely project status updates.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Engineering, or a related technical discipline. Alternatively, a diploma in Information Technology, Electronics, Electronics & Communication, Computer Engineering, or a related discipline with relevant hands-on experience supporting IT infrastructure, networking, communications, or defense systems.
• 1–3+ years of experience in deployment engineering, systems engineering, DevOps, infrastructure engineering, site reliability, or systems administration.
• Fundamental understanding of Linux operating systems, networking concepts, and system administration.
• Familiarity with cloud platforms such as AWS.
• Exposure to Docker, containerized applications, and CI/CD concepts.
• Strong analytical, organizational, documentation, and problem-solving skills.
• Excellent written and verbal communication skills with the ability to work effectively across technical and non-technical teams.
• Ability to work independently in customer-facing environments while collaborating closely with distributed engineering teams.
• Familiarity with Kubernetes, infrastructure automation, or configuration management tools.
• Familiarity with monitoring, observability, and logging platforms.
• Exposure to defense, aerospace, government, or other mission-critical environments.
• You enjoy solving complex technical problems in ambiguous environments.
• You are comfortable working directly with customers and building trusted technical relationships.
• You take ownership of technical outcomes from deployment through operational support.
• You thrive in fast-moving environments where every customer deployment presents unique engineering challenges.
• You communicate clearly across technical and non-technical audiences.
• You are highly organized, detail-oriented, and maintain high standards for documentation and operational excellence.
• You are adaptable, resourceful, and excited to work at the intersection of AI, software, and defense technology.
• You are willing to travel and work on-site wherever mission requirements demand.