Ericsson
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Ahmedabad · Remote · 1-3 Yrs · 4 days ago
Telecommunications Services · 10000+ Employees · Stockholm, Sweden
Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. For more than 140 years, our ideas, technology and people have changed the world: real turning points that have transformed lives, industries and society as a whole.
Hiring: Engineering
What employees say
+ Good culture in R &D Pay is decent. Latest Technology.
− Hike is not up to the mark.
More reviews on the company profile.
Interview experience · Apprentice
The process began with aptitude and verbal assessments, followed by a technical interview covering telecom, networking, and project knowledge, and concluded with an HR interview focused on motivation and fit.
Average difficulty · Bengaluru · 783 reports
More interview insightsJob description
Overview
About this opportunity:
Responsibilities
- The roles and responsibilities of the build and support Engineer are:
- Operational activities (not limited to):
- \- Work on tickets assigned to fix incidents in the data center on-site visit is required
- \- Timely updates with accurate work logs to be updated in ticketing tool.
- \- Meet all agreed SLA’s with the Customer.
- \- Immediately escalate to the central project team any abnormal situation in the data center concerning Ericsson equipment at site.
- \- Asset Management onsite at the data center and reporting
- \- Site audit conducted as per the official guidelines
- \- Site spare inventory management and reporting
- \- Remote support to the onsite engineer to solve the issue
- \- Support other projects within META program.
- Build activities (Not limited to):
- \- Installation and commissioning of compute and network racks.
- \- Fibre and copper cable laying, termination, labelling, and dressing.
- \- Installation and configuration support for network and compute devices.
- \- Material receipt, verification, and inventory management.
- \- Performing troubleshooting for hardware, link, and connectivity issues.
- \- Engaging with customers, vendors, and internal teams for issue resolution.
- The skills you bring
- \- Proven experience in remote troubleshooting and ability to operate effectively in a service desk or data centre environment.
- \- Willingness to work during non-business hours or in shifts as required by operational needs.
- \- Strong technical expertise in data center operations and IT infrastructure, including servers, switches, routers, cabling systems, and fibre optics.
- \- Demonstrated ability to manage and maintain physical infrastructure within a data center environment.
- \- Flexible and adaptable, capable of working both independently and as part of a collaborative team.
- \- Skilled in reviewing, enhancing, and maintaining Methods of Procedure (MOPs) and operational guidelines.
- \- Strong focus on service excellence with a customer-first mindset, leveraging multi-domain technical competence.
- \- Adheres strictly to approved MOPs, safety protocols, and operational instructions without deviation.
- \- Excellent verbal and written communication skills, with the ability to interact effectively across teams and with customers.
- \- A proactive team player with strong interpersonal skills, able to work seamlessly with cross-functional teams.
- \- Capable of handling multiple priorities and engaging with both customers and internal stakeholders under high-pressure situations.
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Job application FAQ
Last updated 19 September 2026
- How do I apply for Data Center Engineer at Ericsson?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Ericsson may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Data Center Engineer role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Data Center Engineer remote or on-site in Ahmedabad, Gujarat?
- This listing is marked remote with location Ahmedabad, Gujarat. Confirm details on the job description before applying.
- What skills matter for this Data Center Engineer role at Ericsson?
- This is a mid-level Data Center Engineer role. Key skills include Remote. Feedback AI highlights matched vs missing skills on your profile after signup.