Ajackus
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Information Technology Support Services · 51 to 200 Employees · Mumbai, India
Ajackus is a people-centric technology company that helps small to medium-sized businesses and digital startups grow faster. With 11 years of experience in creating purposeful impact, we assist clients in enhancing their technological capabilities by building highly efficient and accountable remote technology teams that use a patented architecture to create secure and scalable business solutions. We’ve been recognized as a ‘Great Place To Work’ and are intentional about creating a diverse and flexible culture for our team. We believe in our values, our culture, and in providing a platform for every individual to share their suggestions and ideas through an ownership-based model. For our strong ethics and value system, we have been recognized by the Government of India under the 'Companies that Care' initiative. Ajackus has team members working from every part of India, our hybrid work policy allows us the flexibility and choice to work from anywhere while being productive and efficient. We provide a lucrative bouquet of benefits that don't just focus on great compensation structure but cover the holistic perspective of an associate's life. Our solutions have saved lives (Healthcare), brought transparency in commerce (Fintech), helped people with the assets for life (Real-Estate), and allowed people to build on top of what we have created (Open Source). Besides these, we have extensively explored emerging technologies like IoT, AI/ML, and worked in industries like electronics, telecommunication, e-commerce, mental health & wellness, travel, media & publishing, entertainment, etc. Our philosophy is simple, we may not know all the answers, but we know how to find all answers. Come, join us, in this journey to create a true impact in the world!
Hiring: Engineering
What employees say
+ Remote work Team members are helpful Focus on AI
− Lot of push to adopt AI
More reviews on the company profile.
Interview experience · Senior Software Engineer
There was 4 round of interviews. First was HR screening, that was mostly related to java basics, Spring boot annotations, and Microservices scenario based questions. Second Round: it was coding round and there was 2 pro
Difficult difficulty · Indore · 116 reports
More interview insightsJob description
Overview
Members message their club on WhatsApp, under the club's own name.
Responsibilities
- Member intelligence and matching: Design the data architecture for people and relationships, and build reason-based matching (business, investment, advice, shared interests, friendship) that explains every introduction and improves from feedback, proven by evals.
- Agentic concierge: Build end-to-end WhatsApp workflows for bookings, payments, club knowledge, and escalation, with reliable rules for when the agent acts, asks for confirmation, or hands over to a person.
- User journeys: Map and build journeys for members, club teams, and internal users, each with a defined state, next step, and success measure.
- Multi-tenant architecture: Enable new clubs and new verticals to be set up through configuration alone, with no code changes.
- Security and trust: Enforce per-club data isolation, consent tracking, full erasure, a restricted store for sensitive data, audit logs for every agent action, and defences against prompt injection and data leakage, building towards SOC 2 and ISO 27001.
- Performance and cost: Measure and reduce latency and token cost per turn through model routing, caching, prompt optimisation, and batching, while protecting quality with golden datasets, CI regression gates, and drift monitoring.
- 4+ years building production software, with substantial hands-on time on LLM systems that take real actions
Qualifications
- Recommendation, ranking, or matching systems in production, including systems that learn from feedback
- Agentic tool use in production: multi-step workflows with confirmation, escalation, and failure recovery
- RAG in production, with tenant-scoped retrieval and answers grounded in their sources
- Multi-tenant AI systems with per-tenant data isolation and configuration
- Security and privacy by design: access control, consent management, UK GDPR, data erasure, and audit trails
- A proven, measurable record of reducing LLM latency and token cost without losing quality
- Deep Python expertise and comfort owning an async production service
- Exceptional written English and strong attention to detail in user-facing copy
- Willingness to work directly with the backend when the agent needs a new API contract
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Job application FAQ
Last updated 5 October 2026
- How do I apply for Senior AI/ML Engineer – GenAI & Agentic AI at Ajackus?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Ajackus may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Senior AI/ML Engineer – GenAI & Agentic AI role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Senior AI/ML Engineer – GenAI & Agentic AI remote or on-site in Anywhere?
- This listing is marked remote with location Anywhere. Confirm details on the job description before applying.
- What skills matter for this Senior AI/ML Engineer – GenAI & Agentic AI role at Ajackus?
- This is a senior Senior AI/ML Engineer – GenAI & Agentic AI role. Key skills include Remote. Feedback AI highlights matched vs missing skills on your profile after signup.