Johnson Controls Ltd
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Pimpri-chinchwad · On-site · 10-13 Yrs · Sep 30
Machinery Manufacturing · 10000+ Employees · Cork, Ireland
Johnson Controls, a global multi-industrial company, and Tyco, a global fire and security provider, have combined to create Johnson Controls International plc, a global leader in building products and technology, integrated solutions and energy storage. This merger brings together best-in-class product, technology and service capabilities across controls, fire, security, HVAC, power solutions and energy storage, to serve various end markets including large institutions, commercial buildings, retail, industrial, small business and residential. Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities.
Hiring: Engineering
What employees say
+ Good for a startup company in the security domain
− Nothing observed during the work
More reviews on the company profile.
Interview experience · Sales Representative
A telephonic interview followed by one to one interview. It was an easy process not much hassle. You need to be sure and certain about your skills among the interviewer
Average difficulty · Gurgaon, Haryana · 8 reports
More interview insightsJob description
Overview
The Site Reliability Engineering team at Johnson Controls is seeking a Technical Reliability & Support Manager to lead cloud product reliability, operational support, and production stability across global cloud applications and platforms.
Responsibilities
- • Cloud Operations / SRE leadership • L2 production support (good to have L2 Production
- Support) • Incident & escalation management • RCA/PCA and problem management • Azure cloud and cloud-native platforms • Observability, monitoring & KPI reporting • ITIL-based support processes • Automation and runbook development • Executive communication & stakeholder management • Leadership in high-pressure production environments
Qualifications
- 10+ years of experience in technical operations, production support, SRE, cloud support, or reliability engineering.
- Strong experience managing cloud-hosted applications and support operations.
- Good knowledge of Azure (preferred), with exposure to AWS, GCP, or Ali Cloud.
- Familiarity with cloud-native technologies, microservices, APIs, databases, containers, and Kubernetes.
- Understanding of observability tools such as Grafana, Datadog, ELK, Logz.io, Azure Monitor, or similar platforms.
- Knowledge of reliability practices including SLIs, SLOs, SLAs, monitoring, alerting, and automation.
- Strong troubleshooting skills across applications, infrastructure, networking, databases, and cloud services.
- Excellent leadership, communication, stakeholder management, and vendor coordination skills.
- Ability to lead high-severity incidents and drive operational excellence in a fast-paced environment.
- Cloud Operations / SRE leadership
- L2 production support (good to have L2 Production Support)
- Incident & escalation management
- RCA/PCA and problem management
- Azure cloud and cloud-native platforms
- Observability, monitoring & KPI reporting
- ITIL-based support processes
- Automation and runbook development
- Executive communication & stakeholder management
- Leadership in high-pressure production environments
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Job application FAQ
Last updated 3 October 2026
- How do I apply for Site Reliability Technical Operations Manager at Johnson Controls Ltd?
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- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Site Reliability Technical Operations Manager remote or on-site in Pimpri-Chinchwad, Maharashtra?
- This listing is marked on_site with location Pimpri-Chinchwad, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Site Reliability Technical Operations Manager role at Johnson Controls Ltd?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.