Team Computers
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Kolkata · Remote · 1-4 Yrs · Oct 6
Information Technology Support Services · 5001 to 10000 Employees · New Delhi, India
Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra, an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 4,800Cr+ having 9 offices across India and 6,000+ members, we have served 3,500+ customers over a span of 39 years. Mission Provide an opportunity for growth, inspire excellence, value people and serve with love. A platform to dream, think, and create solutions. Vision We are a place where people with ideas and a zeal to implement them, come together. A place where individuals are able to take success and failures in their stride. A platform where people challenge their own limits and extend their horizons.
Hiring: Engineering
What employees say
+ Cant think of anything good except lot of work and no appreciation
− Many of them including no support given, you are on your own
More reviews on the company profile.
Interview experience · MIS Executive
Be highly cautious if they interview you for the ICICI Loan Sales MIS project. The recruiters might not ask you any technical formula questions during the interaction, and they often use a boilerplate line saying, 'If yo
Very_easy difficulty · Mumbai · 118 reports
More interview insightsJob description
Overview
Role - Data Center Engineer
Responsibilities
- Handling Emails related to day to day DC operations and ensuring proper closure of SR as per defined SLA.
- Providing access and escorting customers and customer vendors/OEMs to their respective DC Areas strictly based on SPOC approval.
- Check physical status /Alerts of any external error/status indicators helping remote customers with the health status of equipment collocated in DC.
- As per customer contracted services and terms, support is to be provided for Inserting customer media, Tapes (CDs, etc.), power-off / Restarting of Switches/Routers/Servers/Firewalls strictly as per SR followed by customer request/approval.
- Monitor physical security control for critical zones.
- Maintain a process for secured/authorized access.
- End-to-end coordination with internal teams & and customers as per requirement for change management and preventive maintenance activity till the closure of activity.
- Checking physical connections of the cables as per customer request.
- Keep track of the Customer Assets installed in the Data Center.
- Facilitate entry and exit of customer equipment. Customer's material management (preparing gate passes and Material data recording for future tracking).
- Handling and vaulting customer media.
- Follow-up and escalation on infrastructure-related support issues.
- Over-seeing work being done by any third party inside the DC floor. Also includes maintaining hygiene as per DC standards.
- Tracking of unused materials inside the staging area and ensuring regular reminders to customers if the material is kept beyond 7 days.
- Network cable Inspection and Replacement as per CTL instruction or customer (As part of the smart Hand support) request.
- Online Hardware troubleshooting support on CTLs Tech team instruction. (Not applicable for customer requests)
- Support to replace power cables and patch chords for customers.
- Cabling of Copper & Fibber patch chords up to 15 Mtrs. of length for cross-connect connectivity
- Visual inspection and confirmation of an asset, the asset location, network port(s), and electrical connection availability. - Is there enough free space in the reserved rack? Are there enough copper/fibber patch ports available?
- Rack commissioning or decommissioning to support project-related activities.
- Coordination with the Facility team to support and close customer issues.
- Providing a remote console to customers to support them for online troubleshooting.
- Coordination with partners for laying X-connect cables inside DC for project-related activity.
- Preparing and sharing monthly and weekly MIS reports with SAMs/TAMs/DC ops manager.
- Verifying Monthly power consumption report along with physical power consumption verification along with customer.
- Preparing CMDB, Customer Dump, and Cross Connect reports every month by the first week of every month
- Coordinating with the Facility Team for Tile cutting, PDU installation, and power ON of racks.
- Tracking device installation along with Rated power during project installation.
- Coordinating with the Project Manager to track the project implementation is as per SOW and BOQ.
- Helping Vendors and customers on the ground throughout the project phases.
Qualifications
- Respond to customer issues via phone, email, and calls.
- Good command over MS Office (word, excel, and PowerPoint.)
- Proficiency in English.
- Flexibility to work in a variety of shifts as per business requirements.
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Job application FAQ
Last updated 6 October 2026
- How do I apply for Job Opening For Data Center Engineer - Kolkata at Team Computers?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Team Computers may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Job Opening For Data Center Engineer - Kolkata role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Job Opening For Data Center Engineer - Kolkata remote or on-site in Kolkata, West Bengal?
- This listing is marked remote with location Kolkata, West Bengal. Confirm details on the job description before applying.
- What skills matter for this Job Opening For Data Center Engineer - Kolkata role at Team Computers?
- This is a mid-level Job Opening For Data Center Engineer - Kolkata role. Key skills include Remote. Feedback AI highlights matched vs missing skills on your profile after signup.