Mphasis
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Hyderabad · Hybrid · 12+ Yrs · Sep 30
Information Technology Support Services · 10000+ Employees · Bengaluru, India
A leading applied technology services company, we innovate to deliver service excellence and successful outcomes across sales, delivery and development. With our strategy to be agile, nimble and customer-centric, we anticipate the future of applied technology and predict tomorrow’s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey. Customer centricity is foundational to us and is reflected in the Mphasis’ Front2Back™ (F2B) transformation approach. F2B is a customer-in view approach that uses our industry-specific X2C2TM framework, and harnesses the power of cognitive technologies and rich data resident in enterprises to transform them. It is a way to introduce disruptive technology to smartly transform legacy environments. . Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Click here to know more Mphasis Presents #HowGeekAreYou Passion, Perseverance, Perfection – we are defined by these three words. Relentless in our pursuit of knowledge, we believe in accepting the difference and defining the 'new normal', staying true to our vision and values. We believe in growth by knowledge, responsibility by authority and freedom by flexibility. Be a part of a place where ideas are celebrated and perseverance is worshipped. Where Geeks come together to pursue digital transformation. Collaborate with those who think way ahead of their time. Grow along with future visionaries. There's a whole new world waiting for you at Mphasis. Our doors are wide open, and breakthrough ideas are welcome from anyone. But we have a question to ask before we let you in: How Geek Are You?
Hiring: Engineering
What employees say
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Interview experience · Delivery Module Lead
L1 internal round for 1 hour - Technical skills and 2 programs, L2 client round 1 - Technical with program in depth, L2 client round 2 - Technical in depth
Difficult difficulty · Mumbai · 1,903 reports
More interview insightsJob description
Overview
Production Support SRE Engineer with AI/ML
Responsibilities
- Hyderabad only (Need locals as there is 1 round of F2F)
- Production Support Engineering, Site Reliability Engineering (SRE), GCP, AI/ML Platform
- Python, Linux/Unix, GPU Infrastructure, GenAI Support, Splunk, AppDynamics, Hadoop/Spark, Automation Engineering
Qualifications
- Must have 12+ Years of Production Support experience
- Proven experience implementing SRE processes in support teams
- Experience supporting applications using Python stack
- Knowledge and understanding of technology infrastructure: data center, network, storage, and compute domains.
- Hands on experience on GCP with certification
- hands-on experience in configuring, managing, and optimizing GPU-based infrastructure and environments for AI/ML workloads.
- Proven expertise in diagnosing and resolving capacity, performance, and scalability issues associated with AI and machine learning workloads.
- Strong experience troubleshooting, supporting, and resolving production issues in Generative AI (GenAI) applications and services.
- Knowledge/experience of Python/Shell scripting.
- Knowledge/ experience supporting Data Science/AI/ML platforms
- Strong user/admin experience with Linux/Unix command line.
- Exposure supporting with big data technologies such as Hadoop, Spark, elastic search etc
- Strong experience with monitoring systems such as Splunk, App Dynamics.
- Candidate should have experience in serving as a liaison between technology infrastructure operations and business projects.
- Excellent verbal and written communication skills.
- Exceptional problem solving and analytical skills.
- Willing to work in shifts (24x7 models)
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Job application FAQ
Last updated 19 October 2026
- How do I apply for Production Support SRE with AI/ML at Mphasis?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Mphasis may attach structured assessments to interview rounds after you apply.
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- Is Production Support SRE with AI/ML remote or on-site in Hyderabad, Telangana?
- This listing is marked hybrid with location Hyderabad, Telangana. Confirm details on the job description before applying.
- What skills matter for this Production Support SRE with AI/ML role at Mphasis?
- Key skills for this role include Hybrid. Upload a resume to see which requirements you already meet and which are gaps.