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Pune · On-site · 12+ Yrs · 4 hours ago
Financial Transaction Processing · 10000+ Employees · Jacksonville, US
FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk and compliance, and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities, and domain expertise, FIS serves more than 20,000 clients. Headquartered in Jacksonville, Fla., FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software, and banking solutions. Providing software, services, and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. For more information about FIS, visit www.fisglobal.com. Our Philosophy We attract, engage, and cultivate people who can adapt and thrive in an ever-changing business and technology space. With career development tools, resources, and opportunities, we're committed to helping our people learn, grow, and excel with rewarding careers. FIS has a very contemporary and global view on inclusion and diversity. We believe diversity encompasses all the differences that make people unique. It's these differences that inform the way each of us interpret and negotiates the world, and how each of us thinks and approaches problems. Inclusion, on the other hand, is about creating the right environment to unlock the power of diversity. When we think of inclusion at FIS, we think of behaviors that signal that diversity is welcome and that no one is to be discounted or diminished because of their differences. It's about fairness, equal opportunity, respect and trust. Inclusion is embedded in FIS' core values and in our views on corporate responsibility.
Hiring: Engineering
Interview experience · Analyst
The communication was clear throughout, and each round provided an opportunity to understand the role, responsibilities, and company culture better. The interviewers were professional, friendly, and approachable, which m
Average difficulty · Chennai · 774 reports
More interview insightsJob description
Overview
• Experience with Splunk, Dynatrace, BigPanda, Zabbix, SiteScope, Idera, and IBM TWS.
Responsibilities
- Manage, tune and support enterprise environments across:AIX: LPARs, PowerVM/VIOS, NIM, storage, tuningLinux: RHEL, SUSE, Ubuntu—performance, security hardening, system servicesWindows Server: IIS administration, clustering, GPO, patching
- Support and optimize:Oracle databases (RAC, Data Guard, RMAN, SQLNet/capacity tuning)IIS web infrastructure (app and thread pools, SSL/TLS, ARR, logs)Load balancers (F5 BIG‑IP, HAProxy—monitors, iRules/policies)Akamai CDN/WAF, caching, edge configuration
- Ensure operational excellence in backup/restore, patching, DR, and capacity management
- Provide enterprise application support (mission‑critical in‑house systems—performance, reliability, release operations)Monitoring, Observability & Event ManagementMonitor system health and respond to incidents with a focus on rapid recovery and root‑cause analysis and long-term remediationAdminister and optimize monitoring and observability tools including Splunk, Dynatrace, BigPanda, Zabbix, SiteScope, Wireshark and Idera.
- Build and maintain robust logging, metrics and tracing stacks.
- Develop dashboards, alerts, and automated remediation workflows.
- Drive post‑incident reviews and continuous improvement initiatives.Performance & Scalability
- Conduct capacity planning and performance tuning across infrastructure and applications.Identify systemic issues and architect resilient solutions.
- Collaborate with engineering teams to optimize systems for reliability and performance.Automation & Platform Engineering
- Automate provisioning and operations using Ansible, PowerShell, Bash, and Python.
- Implement Infrastructure‑as‑Code using Terraform/Ansible
- Build internal self‑service tools to reduce manual work.Administer IBM Tivoli Workload Scheduler (TWS): workload automation, job streams, monitoring.Security, Compliance & Governance
- Implement OS/middleware hardening, SSL/TLS certificate management, vulnerability remediation.Experience in high compliance environments (SOC2, HIPAA, FedRAMP, ISO27001).Partner with security teams to remediate vulnerabilities and ensure environment hardening.
- Support compliance requirements through automation, logging, and operational controlsFollow ITIL processes for change, incident, and problem management.Deployment & Release EngineeringOwn, manage, and execute deployments across UAT, Production and DR.
- Maintain and optimize deployment runbooks, build artifacts, and environment promotion workflows.
- Implement safe‑deployment strategies including blue/green, canary, rolling, and feature‑flag‑based releases.Coordinate with development and DevOps teams to ensure deployment readiness, including configuration, dependencies, and release validation.Troubleshoot deployment issues, manage rollbacks, and ensure post‑release stability.Enhance and maintain CI/CD pipelines to improve deployment predictability, reliability, and auditability.
- Integrate deployment telemetry into observability tools to detect release-related anomalies early.Enforce deployment quality gates, configuration consistency, and compliance requirements.
- Support continuous improvement of release processes, reducing manual steps and incorporate automated releases eliminating deployment toil.Collaboration & Continuous ImprovementPartner with DevOps, application, database, and network teams.
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Job application FAQ
Last updated 27 October 2026
- How do I apply for Software Engineer, Principal (SRE/AIX, IBM mainframe /Observability) at FIS?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. FIS may attach structured assessments to interview rounds after you apply.
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- Is Software Engineer, Principal (SRE/AIX, IBM mainframe /Observability) remote or on-site in Pune, Maharashtra?
- This listing is marked on_site with location Pune, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Software Engineer, Principal (SRE/AIX, IBM mainframe /Observability) role at FIS?
- This is a principal Software Engineer, Principal (SRE/AIX, IBM mainframe /Observability) role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.