Overview

The AI Engineer contributes to the end-to-end delivery of AI/ML solutions within the Office of Innovation, working alongside broader platform teams.

Responsibilities

• Build, train, and evaluate ML models, contributing to the full model lifecycle from data preparation through to deployment.
• Conduct exploratory data analysis, feature engineering, and model experimentation; document findings clearly.
• Support model validation, testing, and performance benchmarking activities, Generative AI & LLM Applications.
• Develop and maintain GenAI-powered applications including chatbots, summarization tools, document processing pipelines, and internal copilots.
• Implement prompt engineering patterns, retrieval-augmented generation (RAG) pipelines, and tool-augmented agents using established frameworks.
• Participate in the evaluation of new LLM capabilities and contribute to internal proof-of-concepts.
• Support the building and maintenance of ML pipelines, including data ingestion, preprocessing, training automation, and model serving.
• Manage and monitor deployed models; identify and elevate performance degradation, drift, or anomalies.
• Contribute to infrastructure-as-code for AI workloads across cloud environments (AWS, Azure, or GCP).AI Governance & Quality.
• Assist in producing governance documentation: model cards, data lineage records, and risk assessment inputs.
• Implement monitoring and logging frameworks to support auditability and compliance requirements.
• Apply responsible AI checklists and flag potential bias, fairness, or privacy concerns during development.
• Work closely with data engineers, platform engineers, and business analysts to integrate AI outputs into existing systems.
• Participate in Agile ceremonies, sprint planning, and technical design discussions.
• Write clean, well-documented, testable code and maintain internal technical documentation.
• 3 to 5 years of software engineering experience with at least 1 or 2 years in ML or AI-focused roles.
• Solid skills with hands-on experience in ML libraries (scikit-learn, PyTorch or TensorFlow, pandas, NumPy).
• Working knowledge of LLM APIs (OpenAI, Anthropic, HuggingFace) and at least one orchestration framework (LangChain, LlamaIndex).
• Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization basics (Docker).
• Experience with version control (Git), basic CI/CD practices, and collaborative development workflows.
• Understanding of core ML concepts: supervised/unsupervised learning, model evaluation, overfitting, and feature engineering.
• Bachelor’s degree in computer science, Engineering, Mathematics, or a related field — or equivalent demonstrable experience.
• Exposure to MLOps tools such as MLflow, DVC, or Weights & Biases.
• Experience with vector databases (Pinecone, Weaviate, ChromaDB, pgvector) for semantic search or RAG applications.
• Familiarity with responsible AI principles, bias detection methods, or model explainability
• tools.
• Cloud certifications (AWS, Azure, or GCP) at associate level or above.
• Experience in an enterprise IT environment (ITSM, infrastructure, networking) is a