Foundever
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Hyderabad · On-site · ₹2 LPA · 1 hour ago
Telecommunications Services · 10000+ Employees · Miami, US
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.
Hiring: Customer support and operations
What employees say
+ Good company to work with.
− No negative side or cons about the work culture.
More reviews on the company profile.
Interview experience · Product Manager
I applied for the role online and the recruiter reached out within a couple of weeks. She briefed me on the role and then asked me basic questions in the first round. I then had three more interviews with a variety of pa
Average difficulty · India · 190 reports
More interview insightsJob description
Overview
Hyderabad, India, IN
Responsibilities
- Age: 18 years to 35 years
- Minimum Qualification Intermediate (or +2 equivalent).
- Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
- Experience Any Under Grad or Graduate Freshers.
- Communication skills: Exceptional Spoken skills in English
- Shifts: Rotational shifts (Should be comfortable to work in all shifts)
Qualifications
- International Voice (Technical Support)
- Responsibility: Provide Technical Support to International Customers
- Shift Timings: Should be flexible to work in US Rotational Shifts.
- Desired Skills: Need Excellent Communication skills in English.
- Must-Have strong Technical Knowledge (Hardware, Software, and networking Concepts)
- Working Days: 5 days working
- Weekly Offs: 2 Week Offs(Rotational and Split)
- Transport: Home Pickup and Home Drop.
- Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.
- Call Center experience a plus
Education
- High school diploma or equivalent
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Job application FAQ
Last updated 5 November 2026
- How do I apply for Customer Service Representative - India - Hyderabad Voice at Foundever?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Foundever may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Service Representative - India - Hyderabad Voice role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Service Representative - India - Hyderabad Voice remote or on-site in Hyderabad, Telangana?
- This listing is marked on_site with location Hyderabad, Telangana. Confirm details on the job description before applying.
- What skills matter for this Customer Service Representative - India - Hyderabad Voice role at Foundever?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.