TARGET
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Bengaluru · On-site · 12+ Yrs · Oct 12
General Merchandise & Superstores · 10000+ Employees · Minneapolis, US
From our Minneapolis-based headquarters to around 1,800 stores and 35 distribution centers across the U.S., Target offers a world of possibilities in an environment that empowers its team members to innovate and contribute ideas. Join a company that’s focused on moving forward to what’s next while giving back to the communities they serve. Since 1946, Target has given 5 percent of its profit through community grants and programs; today, that giving equals more than $4 million a week. As extended headquarters, nearly every aspect of Target’s business is represented in Bangalore, and a strong connection to HQ means ideas and results flow seamlessly across the globe. The Target in India team works on some of our most important strategies, and also leads our efforts around AI, machine learning, in-house engineering and data science strategies.
Hiring: Engineering, Marketing
What employees say
+ Great culture, amazing work life balance
− Some managers are really difficult to work with
More reviews on the company profile.
Interview experience · Apprentice Analyst
total 2 round first basic screening, we submit our application second round is an online round which had aptitude, verbal, basic analytics questions and sql questions to code third round was an in person interview, we h
Easy difficulty · Bengaluru · 376 reports
More interview insightsJob description
Overview
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.
Responsibilities
- Partner across Global leadership team to set the vision and operating principles for the digital operations COE, ensuring the work is simple, scalable and focused on guest experience outcomes.
- Build the COE model across Digital Operations, Product Content, Digital Marketing Strategy, Project Management and QA, with clear standards, intake, prioritization, SLAs, decision rights and escalation paths.
- Use operating measures such as speed-to-site, content readiness, campaign readiness, quality, defects and capacity to guide trade-offs and leadership decisions.
- Create leadership routines that give teams visibility to priorities, risks, ownership, launch readiness and opportunities to improve guest experience.
- Own the COE transformation roadmap, using standardization, automation, tooling and process redesign to improve speed, quality, consistency and scale across operations, QA and content workflows.
- Build maturity across the COE by improving partnership between capability leaders, strengthening repeatable ways of working and scaling practices that make digital execution more consistent.
- Pilot AI and automation opportunities that improve content creation, QA validation, intake, workflow visibility and repeatable execution across the COE.
- Translate key events, promotions, category priorities and guest signals into clear actions across marketing placements, product content, purchasability and post-launch improvements.
- Use guest experience inputs — including behavioral data, OSAT, Contacts CPO, returns, guest reviews and post-purchase signals — to identify friction, prioritize fixes and improve product and site experiences.
- Strengthen Product Content as a strategic Site Merchandising capability, improving PDP completeness, item readiness, attribution, taxonomy, imagery, copy and decision-useful information for guests.
- Strengthen QA, operational readiness and issue resolution so teams can protect guest experience and improve execution across all five pyramids.
- Lead through capability leaders, building a connected team that can make clear decisions, solve problems quickly and improve guest outcomes.
- Set clear expectations, coaching routines and growth opportunities that help leaders build strong operating judgment, guest focus and cross-functional influence.
- Build a COE culture focused on ownership, simple ways of working, continuous improvement and accountability for better guest experience outcomes.
- Align Item, Product, UX, T+, Marketing, Merchandising Operations and TII teams on the priorities and decisions needed to scale digital work and improve guest experience.
- Serve as a senior connection point between Bangalore and the U.S. Site Experience leadership, ensuring priorities, risks, escalations and decisions are clear and connected.
- Remove systemic barriers by securing partner commitments, clarifying ownership and keeping teams focused on speed, quality and scale to elevate guest experience.
Qualifications
- 12+ years of experience in digital retail, e-commerce, site merchandising or digital operations, with experience building scalable operating models or Centres of Excellence.
- 8+ years of people leadership experience, including leading through managers, developing leaders and building strong team capability.
- Strong understanding of digital experience operations, product content, digital marketing execution, QA, launch readiness and performance measures that improve guest experience.
- Proven ability to lead in a global, matrixed environment, align senior partners, remove barriers and drive decisions across business, product, technology, marketing and operations teams.
- Track record of leading transformation, automation and process improvement that increases speed, quality, consistency and operational scale.
- Strong communication and executive presence, with the ability to simplify complexity, lead through ambiguity and build trust around a shared COE vision.
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Job application FAQ
Last updated 5 November 2026
- How do I apply for DIRECTOR,DIGITAL MARKETING STRATEGY & OPERATIONS at TARGET?
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- Is DIRECTOR,DIGITAL MARKETING STRATEGY & OPERATIONS remote or on-site in Bengaluru, Karnataka?
- This listing is marked on_site with location Bengaluru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this DIRECTOR,DIGITAL MARKETING STRATEGY & OPERATIONS role at TARGET?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.