The Future University
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Chandigarh · On-site · ₹2-3 LPA · 1-4 Yrs · Nov 2
Education Support & Training Services · 51 to 200 Employees · Mohali, India
Hiring: Engineering, Customer support and operations
What employees say
+ I did not find any significant positive aspects during my time working as a freelance astrologer. If I had to mention one thing, it would be the opportunity to interact with a dive
− The organization lacked professionalism in its management and dealings with freelance astrologers. There was little to no transparency regarding policies, payments, incentives, or
More reviews on the company profile.
Interview experience · Data Analyst (SQL)
Both rounds focusing on SQL and window functions means the role is heavily data-oriented. They tested joins, aggregations, and advanced analytics (ROW_NUMBER, RANK, LEAD/LAG). Likely for reporting, trend analysis, and BI
Average difficulty · Mohali, Punjab · 5 reports
More interview insightsJob description
Overview
About the job: About The Future University
Responsibilities
- Respond to customers inquiries via phone, email, and chat, providing accurate and helpful information.
- Resolve technical issues related to our online platform and assist with account access.
- Proactively reach out to customers to gather feedback and address any issues they may be facing.
- Collaborate with other departments to escalate and solve complex issues.
- Assist with registration and enrolment processes, guiding customers through the necessary steps.
- Maintain detailed records of customers interactions and feedback for continuous improvement.
- have minimum 1 years of experience
Qualifications
- 2026-12-03 23:59:59
- Other perks:
- Informal dress code, Free snacks & beverages, Health Insurance
- English Proficiency (Spoken), Effective Communication, Customer Support and Emotional intelligence
- About Company:
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Job application FAQ
Last updated 9 November 2026
- How do I apply for Customer Service Associate at The Future University?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. The Future University may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Service Associate role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Service Associate remote or on-site in Chandigarh?
- This listing is marked on_site with location Chandigarh. Confirm details on the job description before applying.
- What skills matter for this Customer Service Associate role at The Future University?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.