Overview

Media.net is a leading online ad-tech company that develops innovative products for advertisers and publishers.

Responsibilities

• This person is the single operational point of contact for our US employees, run from India. They own the US employee lifecycle end to end — onboarding, benefits and 401(k) changes, offboarding — and keep the third-party payroll vendor and our employees in sync.
• The role executes and coordinates; it does not set US policy or give legal or tax advice. Compliance judgment sits with the payroll vendor and US counsel, and this person knows when to escalate to them.
• This role will closely work with the CxOs and other POCs from the New York Office on day to day basis
• Run new-hire onboarding for US employees: offer-to-day-one checklist, document collection, and system setup with the payroll vendor.
• Coordinate Form I-9 completion and E-Verify (where used) within federal timelines, plus W-4 and state tax forms.
• Enrol new hires in benefits and 401(k) within plan eligibility windows; run a first-week orientation on pay, benefits and policies.
• Process 401(k) enrolments, contribution changes, and employer-match updates with the plan provider and payroll vendor.
• Reconcile payroll deductions against 401(k) remittances each pay cycle and flag mismatches before they become late deposits.
• Support open enrolment, qualifying life events, and annual plan communications.
• Run exits end to end: final pay on time per state rules, PTO payout, asset and access recovery, and exit interviews.
• Coordinate COBRA notices, 401(k) separation options, and benefit terminations with the vendor.
• Maintain the US employee handbook and policies, keeping them aligned with federal and applicable state requirements.
• Track US law and benefit changes flagged by the vendor or counsel, and drive the resulting policy updates.
• Field policy questions and apply policy consistently.
• Act as the primary contact for the third-party payroll/PEO vendor: submit inputs (new hires, changes, exits, bonuses) ahead of each cutoff.
• Review payroll registers before approval and resolve errors with the vendor.
• Track vendor SLAs and escalate recurring issues.
• Resolve US employee queries on pay, tax forms, benefits, 401(k) and leave, with a ticket or log for every query.
• Translate vendor responses into clear answers for employees, and employee issues into clear asks for the vendor.
• Keep employee records and HRIS data accurate and audit-ready.
• Graduate; MBA/PGDM in HR preferred.
• 4–7 years in HR operations, including at least 2 years directly supporting US employees (in-house, GCC, or a US-payroll/PEO outsourcing firm).
• Hands-on knowledge of US onboarding and exit mechanics: I-9, W-4, state new-hire reporting, final-pay rules, COBRA.
• Working knowledge of 401(k) administration: enrolment, deferral changes, employer match, and payroll-to-provider reconciliation.
• Experience managing a payroll or PEO vendor (e.g. ADP, Gusto, Rippling, Justworks, TriNet, Paychex) and reviewing payroll registers.
• Strong written English for employee-facing communication; comfortable on calls with US staff.
• Willing to work a sustained US-overlap shift.
• High discretion with confidential pay and personal data.
• SHRM-CP or HRCI (PHR/aPHR) certification.
• Exposure to multi-state US employment (e.g. California, New York) and state-specific leave rules.