Empower
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Bengaluru · On-site · Nov 1
Investment & Asset Management · 10000+ Employees · Greenwood Village, US
Empower has doubled in size in recent years and we’re still growing. We’re looking for talented individuals who are ready to contribute to our continued success. When you choose a career with Empower, you become part of something bigger. You join a team of more than 10,000 associates who are committed to help people prepare for a secure financial future. To make that happen, we put our customers first above all else and do right by them throughout our partnership. Our obsession with our customers is the foundation of our culture. They entrust us to help their employees reach the retirement they deserve. With that level of responsibility, we are held accountable to provide easy and innovative solutions that deliver on that promise.
Hiring: Finance and accounts, Customer support and operations
What employees say
+ Frequent points given on good work, bonus, good hike.
− Night shift can be problem to some people but allowances are given
More reviews on the company profile.
Interview experience · Eurofins Laboratory Assistant
Interview was quiet fast and straight to the point. they asked SQL as well including ACID properties and OOPS concept in a elaborated way. This a;lso included some of the behavioral questions.
Easy difficulty · Bengaluru · 80 reports
More interview insightsJob description
Overview
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own.
Responsibilities
- Processing of cash withdrawals
- Handling member and member plan maintenance on GPAS
- Handling basic related inquiries
Qualifications
- Has a Customer Service focus with a positive can do attitude
- Requires strong communication skills - both written and verbal
- Is organized and able to work in a dynamic and changing environment
- Is self-motivated with an ability to effectively multi-task and be comfortable with tight deadlines; results oriented
- Instills quality in day-to-day activities/processes
- Requires strong interpersonal skills - team player a must
- Is fluent in Microsoft Office tools including Word, Excel and Outlook
- Knowledge of rules and regulations as they relate to GRS products would be an asset
- Knowledge of investment/retirement arrangements and/or business processes within GRS would be an asset
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Job application FAQ
Last updated 9 November 2026
- How do I apply for Specialist Customer Service at Empower?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Empower may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Specialist Customer Service role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Specialist Customer Service remote or on-site in Bengaluru, Karnataka?
- This listing is marked on_site with location Bengaluru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this Specialist Customer Service role at Empower?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.