Firstsource
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Bengaluru · On-site · Oct 30
Information Technology Support Services · 10000+ Employees · Mumbai, India
Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPS partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries. One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 30,000 Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and the Philippines. Our Pride: We are part of the RP-Sanjiv Goenka Group, one of India’s fastest growing and most diversified conglomerates. Driven by innovation, sustainability, and a commitment to excellence, the Group excels in power, carbon black, consumer goods and retail, media and entertainment, IT-enabled services, and sports. In our relentless pursuit of making it happen, for our clients, colleagues, communities, and investors, we enable an environment of hyperfocus, collaboration, deep domain expertise, and real-world practice that is built on cutting-edge tech, data, and analytics. Our Culture: Our people are at the heart of everything we do. From our policies to our technology, we leverage each aspect to enable our workforce to bring their best and true selves to work. By fostering a culture of trust, we are building a unified "One Firstsource" community where every employee feels valued, supported, and motivated to contribute to our collective success. To know more about us, visit https://www.firstsource.com/
Hiring: Customer support and operations, Engineering
What employees say
+ GOOD to working in FSL as associate with PIDM process. Better place to work
− GOOD to working in FSL as associate with PIDM process
More reviews on the company profile.
Interview experience · AIML Engineer
2 rounds, both virtual. Interviewer was good, tried to understand everything about my profile. Asked mostly about Gen AI, RAG, How to handle hallucianation. Azure AI search. What is hybrid search, reranker
Average difficulty · Pune · 205 reports
More interview insightsJob description
Overview
🚀 MEGA WALK-IN DRIVE | FIRSTSOURCE SOLUTIONS LIMITED
Responsibilities
- Company: Firstsource Solutions Limited
- Job Role: International Voice Support Executive
- Process: UK International Voice Support
- Hiring Type: Walk-In Drive
- Hiring: Immediate
- Handle inbound and outbound customer calls for UK-based clients.
- Assist customers with queries, complaints and service-related issues.
- Provide accurate information and ensure excellent customer satisfaction.
- Communicate professionally in fluent English and resolve customer concerns.
- Work in UK rotational shifts with rotational week-offs.
- 10th and 12th pass candidates are eligible.
- Freshers and experienced candidates can apply.
- Fluent English communication skills are mandatory.
- Good verbal communication and customer-handling skills.
- B.E., B.Tech., B.Sc. and Post-Graduation freshers are not eligible.
- UK rotational shifts.
- Rotational week-offs.
- Two-way cab facility provided.
- Unlimited performance-based incentives.
- Excellent career growth opportunities.
- Friendly and supportive work environment.
- Interview Mode: Direct Walk-In
- HR SPOC: Isha Agrawal
- Bring Along: Original physical copy of any one identification document for verification.
- Candidates who attended an interview with Firstsource within the last 30 days are not eligible to attend this walk-in drive.
- Please carry your original physical ID proof for verification.
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Job application FAQ
Last updated 6 November 2026
- How do I apply for International Customer Service Exec at Firstsource?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Firstsource may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this International Customer Service Exec role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is International Customer Service Exec remote or on-site in Bengaluru, Karnataka?
- This listing is marked on_site with location Bengaluru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this International Customer Service Exec role at Firstsource?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.