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What is it like to interview at SERVICENOW SOFTWARE DEVELOPMENT INDIA PRIVATE LIMITED?

This profile includes 512 Glassdoor-backed interview experiences when enrichment gates pass — process notes, difficulty, and sample questions where available.

SERVICENOW SOFTWARE DEVELOPMENT INDIA PRIVATE LIMITED

Enterprise Software & Network Solutions · 10000+ Employees · Santa Clara, US

3.9(6,922)

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. With more than 8,400 customers, we serve approximately 86% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For®. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Founded 2004Revenue $10+ billion (USD)CEO approval 82%Business outlook 66%

Office locations

Chicago, IL, United StatesNew York, NY, United States

Open roles tracked

Posted last 7 days

Posted last 30 days

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Culture signals

Work-life balance 3.9
Compensation 4.0
Culture 3.9

What employees say

+ People are good Food is free

− Upper management is not that good

Employee voices

Recent Glassdoor reviews · 6,922 total

Staff Software Engineer· BengaluruCurrent employee3.0/5

Servicenow feedback

Pros: People are good Food is free

Cons: Upper management is not that good

View on Glassdoor

Staff Software Engineer· BengaluruFormer employee4.0/5

Good shares but less freedom

Pros: Good shares received, depends on when you join

Cons: less freedom to make code changes

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Sr. Engineer· BengaluruFormer employee2.0/5

Decent pay but poor management and legacy platform

Pros: Pay and WLB is decent.

Cons: The platform is super old and takes away all the of engineering. Terrible mid/upper management Lots of silent layoffs. You won't see them in social media much as they have good PR.

View on Glassdoor

Customer Success Associate· BengaluruFormer employee2.0/5

ServiceNow Has Lost Its Soul

Pros: The brand still carries significant value on a resume, (doubt with the customers in the market now) and I had the opportunity to work alongside several exceptionally talented and supportive colleagues.

Cons: I never thought I'd be writing a review like this, but the ServiceNow I joined is not the ServiceNow that exists today. The company loves to market itself as "people first," but that couldn't feel further from reality. The culture has deteriorated significantly, and what was once an environment built on trust, collaboration, and respect has been replaced by fear, uncertainty, politics, and relentless cost-cutting. Leadership has become completely disconnected from employees. Organizational changes happen with little to no transparency, and layoffs have become so common that people spend more time worrying about whether they'll still have a job next week than actually focusing on their work. Finding out colleagues have been let go through LinkedIn or private messages before hearing anything from the company is unacceptable for an organization that claims to value its people. The layoffs don't feel strategic—they feel random. High performers, experienced employees, and people who helped build this company are shown the door with little acknowledgment or appreciation. Years of loyalty mean absolutely nothing when leadership decides it's time to cut costs. Internal mobility is another disappointment. The company constantly talks about career growth, yet recruiters rarely acknowledge internal applicants, applications disappear without updates, and getting an interview feels nearly impossible. The messaging around career development simply doesn't match reality. Employee morale is at an all-time low. Every reorganization creates more confusion, more uncertainty, and more work for the people who remain. Instead of investing in employees, leadership seems obsessed with reducing expenses and improving quarterly numbers, regardless of the human cost. The most disappointing part is watching a company that was once known for its incredible culture slowly lose everything that made people proud to work here. The values still exist in presentations and town halls, but they no longer feel reflected in day-to-day reality. The problem isn't limited to senior leadership anymore. It has trickled down through multiple layers of management. Too many managers seem more focused on protecting themselves and following the latest directive than advocating for their teams. Transparency is almost nonexistent, communication is reactive rather than proactive, and employees are often left to deal with uncertainty on their own. Instead of feeling supported, many employees feel like they're just another headcount on a spreadsheet—valued only until the next restructuring or cost-cutting exercise.

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Senior Manager, Product Design· BengaluruCurrent employee1.0/5

Remote work option, but poor leadership and a sinking AI prodcuts

Pros: Remote work option is available if you stay far from office location

Cons: I am submitting this feedback regarding critical structural issues within the organization. Over the past year, a lack of executive guidance and transparent roadmaps has severely hindered execution. Despite our team achieving an exceptional milestone of 1,000 customers within a year, the lack of recognition underscored a corporate culture focused exclusively on deficits rather than achievements.Operational friction is further compounded by a punitive approach to internal transfers, uncompetitive compensation, and a breakdown in cross-functional collaboration. Decisions regarding product ownership are made covertly, creating severe execution delays. Lastly, the current expectation of remaining available for meetings from 8:30 AM until 11:30 PM is unsustainable and compromises long-term productivity.

View on Glassdoor

Company review data sourced from Glassdoor.

Compensation benchmarks

Glassdoor salary estimates for top hiring roles · 44,598 salary reports on Glassdoor

Role	Location	Median	Range (LPA)	Reports
Engineering Manager	India	69.0 LPA	55.0 LPA – 87.0 LPA	9

Salary benchmarks are estimates from Glassdoor and may differ from individual job listings.

Interview experiences

India-scoped Glassdoor interview reports · 512 total · avg difficulty 3.1/5 · 622 questions indexed

Software Engineer(Internship)· ChandigarhAverageno offer

1. Online Assessment 2–3 DSA/coding questions SQL/DBMS Sometimes CS fundamentals, aptitude, system design, or prompt-engineering questions Recent 2025–26 reports show the assessment can be fairly challenging. 2. Technical Interview 1 DSA/coding OOP DBMS/SQL Resume/projects Sometimes basic CS fundamentals 3. Technical Interview 2 More DSA/problem solving Deeper project discussion CS fundamentals Depending on the team, system/design-oriented questions 4. HR / Final Round Behavioral questions Resume/projects Teamwork/conflict situations Why ServiceNow? Career goals and culture fit

Sample questions

Given an array of integers, find the length of the longest consecutive sequence.

SWE Intern· IndiaAverageno offer

first oa then technical where the interviewer asked DP medium level like ninja traing related but little bit hard and discussion on AI as i mentioned that in the introduction.

Sample questions

Introduce yourself and what are your projects

Technical Support Engineer· IndiaAverageno offer

I applied through a referral and successfully cleared around two rounds of the interview process. However, I was not able to move forward to the subsequent rounds despite progressing through the initial stages.

Sample questions

The interview focused on my current experience and projects, along with several scenario-based questions to understand my problem-solving and decision-making skills. They also asked multiple JavaScript-related questions, covering core concepts, practical use cases, and coding logic. Additionally, there were string manipulation and coding questions to evaluate my problem-solving ability and understanding of JavaScript fundamentals.

Software Development Engineer (SDE)· New DelhiAverageno offer

Interview was tough, I was asked array question but it was mixed of stacks and queue and it was hard to determine that , anyways overall good experience but the interviewer was not active, he closed the camera and went somewhere and I kept calling him , so I don't like that but whatever it is

Sample questions

Dsa array stack java resume

Associate Software Engineer Intern· CoimbatoreAverageaccept offer

The interview process started with an online assessment containing coding and SQL questions, followed by technical interview rounds. The interviewers focused on problem-solving, programming fundamentals, database concepts, and communication skills. The overall experience was smooth and well organized.

Sample questions

Every technical round included at least one DSA problem. The interviewers expected me to first explain the brute-force approach, then optimize it and discuss the time and space complexity. They also asked SQL and DBMS questions, object-oriented programming concepts, resume-based questions, and a few AI/prompt engineering questions to assess practical problem-solving skills.

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