EXL Service

Interview Rounds 1. Screening: Resume, experience, basic technical, notice period, salary. 2. Technical : GCP/GKE, Kubernetes, Terraform, networking, CI/CD, security, architecture, troubleshooting. 3. Managerial: Leadership, ownership, incidents, stakeholder handling, decision-making, mentoring.

Normal first round interview went well and with basic questions but they want to know about what we think about their company and our knowledge on AI implementation. apart from that nothing much just a basic check.

4 step interview process but poorly managed. Post went on hold in between multiple times. You need to chase HR multiple times. They will call you any time however if you will call you might/might not get the response Screening With Manager With Director With Sr. Director

I went through six rounds of interviews with EXL, including technical, managerial, and client discussions. The process was structured and professional, and I received positive feedback even from the client round. After completing all rounds, I received a “Congratulations, you are finally selected” email confirming my selection. We also had a salary discussion, and HR agreed on the final numbers. I was informed that the offer letter would be released after the client connect, and later received emails confirming positive feedback from the client as well. Unfortunately, after this stage, communication stopped. Despite multiple follow‑ups via emails, messages, and calls, HR did not respond.

I had a disappointing interview experience with EXL at their Embassy Tech Village office in Bengaluru. I was invited by the recruitment team for a scheduled face-to-face interview. Since it was a scheduled interview, I assumed my resume had already been screened and matched the role requirements. I traveled approximately 22 km to attend the interview and arrived on time. After waiting for more than an hour, I was informed that my profile did not match the position and was asked to leave without being interviewed. I completely understand that not every candidate will be selected, and I respect the company's hiring decisions. However, if my profile was not suitable, this should ideally have been identified before inviting me for an in-person interview. This would have saved both my time and the company's resources. My intention in sharing this review is not to criticize the company but to encourage a better candidate experience. Timely resume screening, clear communication, and respect for candidates' time can significantly improve the recruitment process