Sutherland

I would like to share some constructive feedback regarding my experience with the Sutherland interview process: Role clarity: The JD positioned the opportunity primarily as a Service Delivery Leadership role, with emphasis on delivery management, operational excellence, stakeholder management, governance and leadership, rather than deep technical or domain SME expertise. Initial interview: The first round was a positive experience. The questions were closely aligned with the JD and provided a clear opportunity to demonstrate my relevant Service Delivery leadership experience. Final interview: The second/final round, however, was significantly different in focus. The discussion moved heavily towards technical and deep domain-specific questions, which felt more aligned with an Engineering Manager or technical SME role than a Service Delivery Manager position. This shift in expectations was unexpected and left me somewhat confused about the actual scope and expectations of the role. Lack of timely communication: It has now been a week since the second round, and I still have not received any update regarding the outcome or next steps. I understand that hiring decisions can take time; however, even after multiple follow-ups, the lack of communication has been disappointing. Based on the direction of the second-round discussion, I had a strong sense that my profile may not have been considered suitable, and I would have appreciated receiving a clear update rather than being left waiting. Overall hiring experience: There appears to be a disconnect between the role described in the JD, the assessment approach followed across the interview rounds, and the communication during the hiring process. Greater alignment on the actual role expectations and more proactive communication with candidates would significantly improve the overall candidate experience. I am sharing this feedback candidly and respectfully, with the hope that it can help improve the hiring experience for future candidates.

Walk-in interview drive would take a whole day - even though all the voice assessments, virtual assessment, HR round, GD gets done in 3 hours, you have to wait for the panel (hiring manager) to arrive till 6.30 pm - then it'll take another 1 hour for the last round with the manager

there is 3 rounds of interview ..in that 2nd round we have to write the passage..in 3rd there will be manager round ..salary wise it is very low and working hours is rotational based

First round was HR round For this round they ask simple questions only it could be easy,dont worry self instro,why sutherland,why do you want this job And second round was writing assesment there are two questions one is mail writing and another one give onword or topic to write up to 300 words Third round was managerial same as round one

There was 2 rounds of interview, one with the team lead and the 2nd round was from associate manager and both were done virtually as the role was for remote