Senior Manager· BengaluruCurrent employee4.0/5
Good work-life balance, but slow decision-making
Pros: Above average work life balance
Cons: Slow decision making process due to global teams
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Freshworks
Enterprise Software & Network Solutions · 5001 to 10000 Employees · San Mateo, US
Freshworks (NASDAQ: FRSH) provides AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive. We give agile enterprises the depth they need to operate at scale without the operational drag of legacy platforms. Domain-specific AI built for IT, HR, finance and every business team on a decade of real service context.
1
Open roles tracked
0
Posted last 7 days
1
Posted last 30 days
Jobs at Freshworks ranked for your profile
Open roles at this company sorted by AI match score — skills, experience, and company fit when you are signed in. Guests browse the same roles on the public job board.
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Culture signals
- Work-life balance 3.4
- Compensation 3.4
- Culture 3.2
What employees say
+ Above average work life balance
− Slow decision making process due to global teams
Employee voices
Recent Glassdoor reviews · 3,202 total
Staff Software Engineer· ChennaiCurrent employee3.0/5
Work-life balance lacking vision and excitement
Pros: work life balance (although it's a bit harder now due to AI)
Cons: no vision no exciting work
View on GlassdoorAccount Executive· BengaluruCurrent employee1.0/5
Ok
Pros: None Good team I guess
Cons: No job security. Nothing is in place
View on GlassdoorSolutions Engineer· BengaluruCurrent employee4.0/5
Good place to start the career
Pros: Great place to start a career
Cons: Company didn't handle the scale up phase well
View on GlassdoorSoftware Engineer· ChennaiCurrent employee4.0/5
Helpful colleagues, but frequent unpredictable layoffs
Pros: You can reach out any person and any time. People works here are very helpful .
Cons: Lay offs are happening frequently and can't be predicted
View on GlassdoorCompany review data sourced from Glassdoor.
Compensation benchmarks
Glassdoor salary estimates for top hiring roles
| Role | Location | Median | Range (LPA) | Reports |
|---|---|---|---|---|
| Engineering Manager | India | 49.4 LPA | 30.0 LPA – 67.0 LPA | 33 |
Salary benchmarks are estimates from Glassdoor and may differ from individual job listings.
Interview questions at Freshworks
21 questions indexed · 5 role tracks
- Explain 1. As a CSM handling 100+ accounts, how will you prioritise which customers to focus?
- Explain some of the questions asked were:.
- How would you retain a customer who is looking to churn because their company is facing bankruptcy or financial difficulties?
Sign in to browse all 21 questions with answer outlines, filters, and Copilot prep plans.
Questions reported by interview candidates on Glassdoor; edited for clarity. Not guaranteed to match your exact interview.
Interview experiences
India-scoped Glassdoor interview reports · 612 total · avg difficulty 3.0/5 · 712 questions indexed
Account Executive· ChennaiDifficultaccept offer
The interview process consisted of five rounds. They expect candidates to have a thorough understanding of the product along with strong analytical skills. The biggest focus was product knowledge. They wanted to see how well I understood the product and tested my analytical skills through different scenarios.
Sample questions
- The main thing they focused on was my understanding of the product. They asked a lot of scenario based questions to assess my analytical thinking and how well I could apply the product to solve customer problems.
Staff Software Engineer· IndiaEasyno offer
Only one round that too went very well with all the questions i have solved. But the problem started after wards. I tried calling the HR after the interview and they simply didn't pick up the call. Very much unprofessional and simply next level ghosting. When the candidate does this everyone would back shouting. If someone is spending time to give you interview then you can also spend time to atleast say what is the feedback and even if it's a rejection it's ok to say . Simply not picking up call and ghosting just shows your company's standards and professionalism and culture. Will never ever recommend to anyone. Its much better to avoid. Simply waste of time and energy. Funny part i really thought I cleared the interview since it was DSA and i coded both problems correctly with both showing perfect output. The interviewer seems to be satisfied but only God knows why a rejection mail came with zero feedback
Sample questions
- Leetcode easy problems in string
Senior Software Engineer· IndiaAverageaccept offer
Had 4 rounds of interview excluding the screening. 1. DSA and Problem Solving. - Leetcode Medium Questions 2. LLD - Feature Flag system 3. HLD - Youtube comment section design 4. Hiring Manager - Deep Dive Round on Design and prvious projects
Sample questions
- Design a Feature Flag system in LLD
Manager Sales· BengaluruAverageno offer
It was terribly unprofessional, with next to 0 follow-ups after making it to the final round. A frustrating experience, would not recommend to others. HR also had terrible communication skills overall which makes me question the legitimacy of the company as a whole.
Sample questions
- About my past work experience
Test Engineer· IndiaAveragedecline offer
It was good when there were five rounds, like technical 1 and technical 2 rounds, and then managerial round, coding round hen HR round. The questions were too technical, but it went well
Sample questions
- All real scenario questions and coding questions
Questions reported by interview candidates on Glassdoor; edited for clarity. Not guaranteed to match your exact interview.
Top hiring roles: Engineering
Open engineering roles
Freshworks hiring FAQ
Last updated 4 November 2026
- Is Freshworks hiring on Feedback AI?
- Freshworks has 1 active open role on Feedback AI today. Roles are listed for San Mateo, US and other hubs where posted. Browse open engineering listings on this company profile or sign up free to see AI match scores for each role.
- How many open roles does Freshworks have?
- Feedback AI tracks 1 active Freshworks job listing right now. Counts refresh from live postings — inactive listings are removed from the public board.
- How does Feedback AI match candidates to Freshworks jobs?
- Upload a resume or add skills after free signup. Feedback AI compares your profile to each job description and ranks roles by match score with skill gaps — the same ranking employers see when reviewing applicants.
- What is it like to interview at Freshworks?
- This profile includes 612 Glassdoor-backed interview experiences when enrichment gates pass — process notes, difficulty, and sample questions where available. 21 company-specific practice questions are mapped for interview prep.
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